The situation

CHFA’s processes was indeed very paper-extreme. An individual document ranges off 3 hundred users getting a single family members loan to over 7,000 pages to own a commercial mortgage. Professionals still incorporate records throughout the lifetime of the loan. This type of data files must satisfy specific conditions and you may read challenging providers and financing acceptance processes. Simultaneously, CHFA must satisfy compliance for both bodies and you will financial regulatory government. These require some retention episodes in order to offer for over sixty many years.

The clear answer

To eliminate these problems, CHFA chose Hyland’s firm posts features program, OnBase. CHFA started into the earliest execution into the hr (HR). New execution having Hr, a smaller sized department, turned out to be a straightforward earn one to quickly turned out the significance off electronic stuff management.

The latest agency then managed to move on so you can Investment Management, Domestic Finance, Single Loved ones Financing, Multi-household members Financing, Low income Houses, Income tax Credit Allotment and Team Financing. We’re removing reasonable-worth opportunities regarding staff with OnBase across the agencies. By doing this, capable work on behavior as his or her daily workflow, maybe not documentation, says Brian Mueller, ECM Program Movie director.

Digital data rescue $one million annual

CHFA keeps provided the working platform using its inside the-domestic arranged computer software. Pages pull-up data files with only a click within their informal applications. Retrieving a magazine file might take from around around three to help you a dozen times, claims Mueller. Which have OnBase, users pull up the specific document within one to about three mere seconds. Which is an effective 237% update. Add one up-over a-year, and we save your self more than $600,000 just with faster retrieval. On the other hand, it has got freed nearly step one,000 sqft of office space, protecting $175,000.

Single Relatives Lending (almost several-thirds away from CHFA’s organization) today captures 100% of its files digitally. Rather than shopping for papers, employees are 3 times more productive. One conserves the fresh department more than several fulltime group. In total, CHFA saves $1 million each year with OnBase, says Mueller.

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CHFA is subject to conformity for both bodies and you may monetary attributes organizations. One another industries want rigid document retention policies. That have papers, keeping records for the ideal amount of time is actually very difficult.

OnBase allows us to types and you may organize articles smaller. We do not need to bother about dropping a document in advance of the retention several months try right up, says Mueller. If we actually need certainly to build it, i wouldn’t waste time digging due to dated file packages for it. We could notice it that have an instant browse when you look at the OnBase.

The brand new Federal Mortgage Bank, HUD, FDIC, Ginnie Mae, Fannie mae and all on a regular basis conduct audits toward CHFA. Ahead of, seeking brand new requisite data files got months. Today, audits takes only couple of hours and you will CHFA prevents non-compliance fines.

Microsoft SharePoint and you can OnBase raise customer care

Coping with paper will made it problematic for users and credit partners to partner with CHFA. OnBase let’s alter the ways we connect to the consumers and you may partners, claims Mueller. Our company is better to focus on and will possess a bigger effect on significantly more properties and small enterprises in order that we bolster groups and you can Colorado’s benefit.

A proven way CHFA was boosting service is through SharePoint portals. Credit lovers take a look at required data files in the Hyland program and certainly will comprehend the updates of its loans on the web through SharePoint. In the future, CHFA intends to incorporate the 2 crucial bits of tissues even next, substitution CHFA’s newest circle share totally.

Having Hyland’s modern content attributes system and you will SharePoint working together, CHFA have a tendency to increase company techniques automation and you may team intelligence while keeping the answer easy to use.

As to the reasons Hyland?

With Hyland, CHFA have a whole file management service. Better yet, the latest service made it happen in place of an army away from builders.

We are a tiny They store. And all sorts of I could tell you about C# is the fact it’s a good chord for the a cello, however, I will carry out a big, pervasive OnBase solution that’s employed by all of the personnel in our institution, Mueller told you.

Handling the fresh new Hyland group and making use of OnBase’s easy configuration software, CHFA keeps an entire firm program you to definitely provides most readily useful solution in order to Coloradans.