The client service made because of the IIFL try commendable. IIFL has a loyal support service helpline getting mortgage brokers. You could potentially call the brand new IIFL customer service count financial for queries about lenders and commence complaints to possess home loans. On this page, you will observe the different ways of getting in touch with customer service to have an enthusiastic IIFL mortgage.

IIFL Home loan Customer service Matter

IIFL Construction Financing Restricted is actually a subsidiary out-of IIFL Funds Restricted and that is one of the major home loan team on sector. If you intend so you’re able to take advantage of a home loan out-of IIFL, you can be positive of continuous assistance from IIFL Mortgage Customer service from trying to get our home loan so you can solving people problems with respect to your house loan.

IIFL Financial Support service

• Label brand new cost-totally free IIFL Financial Customer support Count 1860-267-3000, 7039-050-000 between 9.30 have always been and you will 6.00 pm off Saturday to help you Friday and you can anywhere between 9.30 are so you’re able to 4.00 pm to the Saturdays. The latest number are not working into Weekends and you may Personal Getaways.
• You could build to help you IIFL Home loan Customer care at the having information otherwise any queries off lenders as well as to join up an issue.
• You may also consult an excellent callback by providing your own cellular number, email address ID, and you can information on the newest inquire.
• You can buy in contact with the organization Work environment out-of IIFL Homes Fund during the

• 1860-267-3000
• 7039-050-000

The aforementioned number try cost-free but they are functional simply between nine.29 have always been to help you 6.00 pm off Monday so you’re able to Monday and you will between nine.31 was to cuatro.00 pm toward Saturdays. The quantity is not working with the Sundays and Public Vacations.

But there is a good chatbot alternative on the internet site off IIFL Construction Loans wherein your own question could well be dealt with 1 day every single day. You can have a real time talk to take care of your issues.

Redressal of Grievances & Issue System

IIFL provides a simple procedure of joining and you may disposal out of problems/complaints. Any one of the following strategies are going to be adapted to register a problem away from mortgage brokers.

• Phone call the newest faithful IIFL Support service Amount Mortgage 1860-267-3000, 7039-050-000 ranging from 9.29 have always been so you’re able to six.00 pm of Friday to help you Monday and you may anywhere between 9.30 in the morning to cuatro.00 pm for the Saturdays. The newest numbers are not available on Weekends as well as on Personal Holidays.
• You could potentially sign in this new problem on line from the You happen to be offered with a criticism reference number which includes is cited in the event the the newest criticism try escalated to better profile.
• You could shed their advice/issues on suggestions/complaints package that can be found after all IIFL Casing Fund twigs. The box was unwrapped at the periodical intervals by Vigilance Administrator, therefore the complaints might be sent on the Customer support team to own redressal.

A sign-up is even was able whatsoever IIFL Construction Fund branches having people to register their problems. The newest register will be assessed by Vigilance Officer at regular menstruation and the complaints was forwarded into the Customer service Party for resolution.

Redressal techniques and also the time period

Having complaints joined at the twigs, an acknowledgement will be provided within weekly along with the designation and you may identity of the formal evaluating the latest problem. If the grievance try registered from the dedicated helplines or perhaps the IIFL Home loan Customer service, a problem resource count will be presented, therefore the buyers might possibly be informed regarding the improvements.

IIFL Casing Funds Limited commonly review the problem and certainly will send a final answer otherwise ask for then big date having explanations. This is certainly complete in this six months regarding the time away from acknowledgment of problem. If your redressal considering at this peak is not satisfactory, the customer might be informed regarding process of escalation out-of the trouble to better accounts.

The fresh matrix to own escalation of one’s criticism when the resolution offered at branch level isnt satisfactory is given lower than

Height 1: In the event the an acknowledgement of your own grievance gotten is not provided inside one week or if the new resolution is not as requested, you could potentially increase an internet request or put forward the difficulty towards the issues redressal administrator Sugandha Kochar from the or upload good created symbol so you can

Top 2: If there’s zero reaction on the more than station inside 14 months or if the newest answer is unsatisfying then you can develop for the nodal officers appointed location-smart to redress grievances on their respective Current email address IDs.

You will need to payday loan Branford Center quote the issue resource considering. You could get in touch with new nodal office cluster of Friday to Friday anywhere between nine.30 was so you can 6.00 pm by the calling the newest numbers

Peak step three: If your solution provided with these channel are unsatisfying upcoming you might elevate the matter then one step further of the composing in order to

City Wise IIFL Financial Part Workplace Target

There are lots of twigs off IIFL Housing Fund across the country. Listed here are twigs in certain of one’s biggest urban centers inside the the nation.