This might be Deepak away from Bangalore . I limited myself for some time away from creating it post for you. However,, once i failed to pick people response and responsibility regarding Axis Lender, I could no more hold off.

All this become a while into the March this year. I arranged a flat within the an apartment during the Bangalore and was because of the get in touch with off Mr. Amit Sharma ([protected]) of Logical Opportunities (to possess AXIS Financial) from the builder. Mr. Amit satisfied me personally and i explained him my paycheck, expenditures or other debts details, according to and this, the guy confirmed me which i have the qualification regarding 23 lacs. As this count was adequate personally going to come, I went on having a knowing that eligibility is already reviewed. Amit told me that one out-of their colleague serious link may come so you can use the documents and you will cheque getting processing fee for it family mortgage. Next, I found myself contacted by Mr. Murugesh ([protected]), whom came and you may amassed my documents and also the cheque out-of Rs. 5618 towards the processing commission. I didn’t be afraid into the supplying the cheque as the Mr. Amit had already confirmed myself on my personal qualification. Mr. Murugesh got all these and you will went back. Brand new confirmation techniques come and i also waited for very long day thought one everything is going on really. In this a few days, I noticed you to definitely my savings account was debited into cheque that we agreed to AXIS Bank to own Rs. 5618. It provided me with much more depend on that things are going on really.

If i did not have the new eligibility, I am not a fool so you’re able to proceed with the mortgage processes and you will waste my personal Rs

This was a surprise. There can be no reason said from the letter. I entitled AXIS Bank’s workplace and you may spoke to Ms. Renu ([protected], landline [protected]. She mentioned that the newest letter are delivered in error in addition they are still doing the loan processes. Later, she titled me up and to my shock; she mentioned that my personal eligibility is not around for the mortgage. I found myself amazed. Which review originated from AXIS Financial even if Mr. Amit had currently told me that i got qualifications off 23 lacs, following the target or other confirmation techniques was over, following the running fee count is actually taken from my account and you will immediately after looking forward to so long. We argued that have Renu exactly how you’ll upcoming Mr. Amit give which i encountered the qualification. 5618. She again explained one to she’ll work with their unique director and go back to me personally. She named once more a few days however,, them to state that nothing is over and you may my personal qualifications is not truth be told there and the mortgage cannot be approved. I had frustrated and you may questioned their to return straight back my personal handling commission matter. She told you the policy isnt around to go back the amount. I understood regarding HDFC and you will ICICI Lender if they will not sanction the mortgage, every data in addition to the amount is returned back again to the client. But right here, none did I have back my data files right until big date, none the quantity.

When i saw nothing is yielding overall performance, I inquired Renu provide their manager’s count. She offered the number (sorry, I don’t consider their title) and if We titled, he had been driving and asserted that he would know me as back. I waited for a couple of days having their telephone call. One to great time, one Ms. Indu (I believe this was the name) titled me and asserted that their own manager planned to understand why I had titled your a short time back. I informed me their particular entire facts but, she read and you may explained the same the latest handling fee cannot be returned. While i asked her once more, she asserted that she’s going to correspond with their own manager and telephone call me right back. That it never ever took place. To follow right up, when i titled and talk to their unique, she said their own manager may be out of station and you may she cannot see as he might be straight back. Today, after more than each week, I am nevertheless waiting around for the fresh manager’s telephone call.

Sir, because you look for, this is certainly a horrible experience. I found myself informed one to a section features analyzed AXIS Bank because the an informed financial. I don’t know exactly how. At the least, I would personally never point out that. You can find they own provided not the case information about the fresh new eligibility, collected the newest files, taken this new running payment right after which reverted straight back stating that eligibility is a problem. Right until day, they have not came back the newest records and/or amount. Qualification is the the initial thing one a consumer takes worry prior to offering one operating commission. However,, AXIS Lender have duped in this respect and has now generated particular money out of this. I’m not sure exactly how many individuals would have knowledgeable which that have AXIS Bank. So it ends up a organization for them. I really don’t imagine he’s any organization Ethics. Just how do they provide untrue information towards the people and then make money?

Quickly, someday I had a letter within my home address stating one AXIS Bank are unable to deliver the loan in my experience

Sir, I’d and therefore ask you to please check out this dilemma urgently which help protect the new customers’ liberties. Your help will unquestionably guarantee that AXIS Financial doesn’t repeat such circumstances in the future which have any customers.